Top 5 things Tenants want in a Rental Property (and how i‑Rentals delivers)

In New Zealand’s competitive rental market tenants have clear expectations. From healthy homes for their family to responsive management, easy processes and convenient locations.

At i‑Rentals we don’t just meet those expectations, we set the standard. Here's what tenants consistently look for in a rental property - and how we deliver on every point.

1. A Warm, Dry and Healthy Home

Tenants want a dry, energy-efficient home that meets the Healthy Homes Standards. Tenants are increasingly aware of the link between their health and the quality of the property they live in.

I-Rentals ensure every home we manage is Healthy Homes compliant before a new tenancy begins. Our team also educates landlords and tenants on maintaining warmth, dryness, and ventilation throughout the year.

✅ Healthy Homes certified
✅ Moisture control, heating, insulation
✅ Regular checks to ensure ongoing compliance

2. Well-Maintained Properties 

Tenants want a clean, functional homes that are properly maintained—not just at move-in, but throughout the tenancy. If something breaks, tenants want it fixed quickly and properly.

I-Rentals run scheduled inspections and provide tenants with an easy-to-use portal for reporting issues. Our trusted network of tradespeople allows us to act fast and keep the property in excellent condition.

✅ Proactive maintenance
✅ Fast response to repairs
✅ Reliable local contractors

3. Fair, Transparent Pricing

Tenants expect pricing that reflects the market, the condition of the home and the location without hidden charges or confusing terms.

I-Rentals use up-to-date rental market data to ensure pricing is competitive and fair. Tenants receive clear, detailed lease agreements with no surprises.

✅ Market-based rent appraisals
✅ No hidden fees
✅ Transparent lease documentation

4. Easy Communication and a Hassle-Free Rental Process

Tenants expect a property manager who communicates well, is reliable and efficient. Tenants also want a smooth process from viewing through to move-in.

I-Rentals have dedicated property managers who stay in touch throughout the tenancy. Our systems make it easy to book viewings, apply online, sign digitally, report issues and get quick responses.

✅ Online applications & digital leases
✅ Clear communication with one point of contact
✅ Fast turnaround on questions, maintenance, and tenancy support

5. Great locations 

Tenants require a location that fits their lifestyle - whether that means being close to work, schools, shops, or transport. For most renters, location is just as important as the home itself.

I-Rentals manage properties in high-demand, tenant-friendly areas. From central city apartments to suburban homes near transport and schools, we make sure tenants are close to what matters. If Tenants want a more rural or coastal lifestyle then we are able to connect them with the right property. 

✅ Well-connected, desirable neighbourhoods
✅ Proximity to public transport, schools, and shops
✅ Local area knowledge to match tenants with the right property

Good tenants are looking for more than just four walls. They want a healthy, well-managed, well-located home that is priced fairly, and backed by clear communication and service. Somewhere they can live comfortably and are happy and proud to call home. 

At i‑Rentals, we’re proud to offer exactly that.

Want to Attract Great Tenants and Maximise Your Rental Returns?
📞 Contact i‑Rentals today for a free rental appraisal or to learn more about how we help property owners succeed.